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Using package forwarding services like our official Rakuten Global Express is a great way to save on shipping by combining your orders into one shipment. It also lets you purchase virtually all the products sold on Rakuten. *Some shops may not apply.

Shipping method and options The shipment of your purchase is handled by the merchant. Please contact the merchant since each merchant vary on the availability of shipping internationally, option on carrier service and shipping method, etc. *Customs may open the package during custom clearance regardless the shipping method.

Kindly inquire your credit card company regarding the authorization details about your credit card. Furthermore, here are some samples of authorization rejections. ・Entered the credit card`s expiration (year & month) vice versa ・Using a expired credit card or close to expiring ・Nonidentical names on the credit card and order・Over the credit limit .etc,

User ID is the identification to identify who you are in the Rakuten website. You can also specify an E-mail address that is currently used as the "User ID". ※Enter six or more single-bite alphanumeric characters ※You cannot register the "User ID" which has been already registered by other user. ※You cannot use single-bite Katakana or machine-dependent characters.